Projet

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Profil

Demande #3314

Se faire accepter les courriels par hotmail

Ajouté par Isabella Vanni il y a plus de 5 ans. Mis à jour il y a plus de 5 ans.

Statut:
Fermé
Priorité:
Urgente
Assigné à:
Catégorie:
-
Version cible:
Début:
12/09/2018
Echéance:
% réalisé:

0%

Temps estimé:
Difficulté:
2 Facile

Description

Les adresse @hotmail.fr et @hotmail.com sont en bounce depuis début septembre 2018.
Ça ne représente pas beaucoup de membres (55 personnes physiques), mais il faudra quand même résoudre le problème rapidement.

Message de :
<): host eur.olc.protection.outlook.com[104.47.6.33] said: 550 5.7.1 Unfortunately, messages from [195.154.56.24] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3140). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [VE1EUR02FT004.eop-EUR02.prod.protection.outlook.com] (in reply to MAIL FROM command)

Exemples de membres déjà impactés :
792
1885
5053
8011
9147
9343
9916
10146
10260
10309


Fichiers

Historique

#1

Mis à jour par Quentin Gibeaux il y a plus de 5 ans

Formulaire rempli : https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ccsid=635895147582758202

Successfully Submitted!
Thank you for reporting your concern to us.
We review these submissions very carefully and will take appropriate steps to address this issue. Because of legal and privacy concerns, we may not provide you with any additional updates about this submission.
Service Request #: 1440804419
Use this number when communicating with Support about this issue. Please ensure that you can receive e-mail messages from @css.one.microsoft.com.
Thank you again for contacting us.
#2

Mis à jour par Quentin Gibeaux il y a plus de 5 ans

#3

Mis à jour par Quentin Gibeaux il y a plus de 5 ans

Dear Quentin Gibeaux

Please note that your ticket number is in the subject line of this mail.

62.210.101.52
62.210.101.106
195.154.56.24
212.83.135.186
5.39.92.91
88.191.250.11
195.154.56.24

Note: Errors are unlikely, however, if an error is indicated, please resubmit the specific IP or IP range.

Thank you,

Outlook.com Deliverability Support

Please do not reply to this message as it is from an unattended mailbox. Any replies to this email will not be responded to or forwarded. This service is used for outgoing emails only and cannot respond to inquiries.
#4

Mis à jour par Quentin Gibeaux il y a plus de 5 ans

Unfortunately, your ticket was incorrectly routed. Please use the following link to resubmit your request:

http://go.microsoft.com/fwlink/?LinkID=614866&clcid
#5

Mis à jour par Quentin Gibeaux il y a plus de 5 ans

Requête relancée

Successfully Submitted!
Thank you for reporting your concern to us.
We review these submissions very carefully and will take appropriate steps to address this issue. Because of legal and privacy concerns, we may not provide you with any additional updates about this submission.
Service Request #: 1440808273
Use this number when communicating with Support about this issue. Please ensure that you can receive e-mail messages from @css.one.microsoft.com.
Thank you again for contacting us.

#6

Mis à jour par Quentin Gibeaux il y a plus de 5 ans

Dear Quentin Gibeaux

Please note that your ticket number is in the subject line of this mail.

62.210.101.52
&amp
#xD
&amp
#xA
62.210.101.106
&amp
#xD
&amp
#xA
195.154.56.24
&amp
#xD
&amp
#xA
212.83.135.186
&amp
#xD
&amp
#xA
5.39.92.91
&amp
#xD
&amp
#xA
88.191.250.11
&amp
#xD
&amp
#xA
195.154.56.24

Note: Errors are unlikely, however, if an error is indicated, please resubmit the specific IP or IP range.

Thank you,

Outlook.com Deliverability Support

Please do not reply to this message as it is from an unattended mailbox. Any replies to this email will not be responded to or forwarded. This service is used for outgoing emails only and cannot respond to inquiries.
#7

Mis à jour par Quentin Gibeaux il y a plus de 5 ans

Dear Quentin Gibeaux

We need additional information to investigate IPs that you submitted to our system:

IP/IP Range

62.210.101.52
&amp
#xD
&amp
#xA
62.210.101.106
&amp
#xD
&amp
#xA
195.154.56.24
&amp
#xD
&amp
#xA
212.83.135.186
&amp
#xD
&amp
#xA
5.39.92.91
&amp
#xD
&amp
#xA
88.191.250.11
&amp
#xD
&amp
#xA
195.154.56.24

Unfortunately, your ticket was incorrectly routed. Please use the following link to resubmit your request:

http://go.microsoft.com/fwlink/?LinkID=614866&clcid

Providing accurate and complete information in this form is critical for us to fully investigate the issue.

Thank you,

Outlook.com Deliverability Support

J'abandonne… (pour l'instant)

#8

Mis à jour par Quentin Gibeaux il y a plus de 5 ans

Successfully Submitted!
Thank you for reporting your concern to us.
We review these submissions very carefully and will take appropriate steps to address this issue. Because of legal and privacy concerns, we may not provide you with any additional updates about this submission.
Service Request #: 1440817001
Use this number when communicating with Support about this issue. Please ensure that you can receive e-mail messages from @css.one.microsoft.com.
Thank you again for contacting us.

Relancé avec l'alias mail april de PoluX

#9

Mis à jour par Quentin Gibeaux il y a plus de 5 ans

  • Assigné à changé de François Poulain à Quentin Gibeaux
  • Version cible changé de Backlog à Septembre 2018
(April) root@mail:~# echo test qgull|mail -r fpoulain@april.org -s test fpoulain_amie@hotmail.com
#Dans les logs :

Sep 21 12:17:05 mail postfix/smtp[23903]: 8B4A41151: to=<fpoulain_amie@hotmail.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=1.3, delays=0.25/0/0/1.1, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 9A479110E)
Sep 21 12:17:06 mail postfix/smtp[23908]: 9A479110E: to=<fpoulain_amie@hotmail.com>, relay=hotmail-com.olc.protection.outlook.com[104.47.9.33]:25, delay=0.75, delays=0.2/0/0.27/0.28, dsn=2.6.0, status=sent (250 2.6.0 <20180921101704.8B4A41151@vip.april.org> [InternalId=25142738586502, Hostname=VE1EUR03HT150.eop-EUR03.prod.protection.outlook.com] 8233 bytes in 0.102, 78.125 KB/sec Queued mail for delivery)

Ça a l'air résolu

#10

Mis à jour par Quentin Gibeaux il y a plus de 5 ans

  • Statut changé de Nouveau à Résolu
#11

Mis à jour par Quentin Gibeaux il y a plus de 5 ans

  • Statut changé de Résolu à Fermé

Formats disponibles : Atom PDF