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Demande #3314
ferméSe faire accepter les courriels par hotmail
Début:
12/09/2018
Echéance:
% réalisé:
0%
Temps estimé:
Difficulté:
2 Facile
Description
Les adresse @hotmail.fr et @hotmail.com sont en bounce depuis début septembre 2018.
Ça ne représente pas beaucoup de membres (55 personnes physiques), mais il faudra quand même résoudre le problème rapidement.
Message de MAILER-DAEMON@april.org:
<xxxxx@hotmail.xx): host eur.olc.protection.outlook.com[104.47.6.33] said: 550 5.7.1 Unfortunately, messages from [195.154.56.24] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3140). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [VE1EUR02FT004.eop-EUR02.prod.protection.outlook.com] (in reply to MAIL FROM command)
Exemples de membres déjà impactés :
792
1885
5053
8011
9147
9343
9916
10146
10260
10309
Fichiers
Actions
#1
Mis à jour par Quentin Gibeaux il y a plus de 6 ans
Formulaire rempli : https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&locale=en-us&ccsid=635895147582758202
Successfully Submitted! Thank you for reporting your concern to us. We review these submissions very carefully and will take appropriate steps to address this issue. Because of legal and privacy concerns, we may not provide you with any additional updates about this submission. Service Request #: 1440804419 Use this number when communicating with Support about this issue. Please ensure that you can receive e-mail messages from @css.one.microsoft.com. Thank you again for contacting us.
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#2
Mis à jour par Quentin Gibeaux il y a plus de 6 ans
Méthode identique à https://agir.april.org/issues/2903#note-1
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#3
Mis à jour par Quentin Gibeaux il y a plus de 6 ans
Dear Quentin Gibeaux Please note that your ticket number is in the subject line of this mail. 62.210.101.52 62.210.101.106 195.154.56.24 212.83.135.186 5.39.92.91 88.191.250.11 195.154.56.24 Note: Errors are unlikely, however, if an error is indicated, please resubmit the specific IP or IP range. Thank you, Outlook.com Deliverability Support Please do not reply to this message as it is from an unattended mailbox. Any replies to this email will not be responded to or forwarded. This service is used for outgoing emails only and cannot respond to inquiries.
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#4
Mis à jour par Quentin Gibeaux il y a plus de 6 ans
Unfortunately, your ticket was incorrectly routed. Please use the following link to resubmit your request: http://go.microsoft.com/fwlink/?LinkID=614866&clcid
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#5
Mis à jour par Quentin Gibeaux il y a plus de 6 ans
- Fichier Screenshot_2018-09-14 https support microsoft com.png Screenshot_2018-09-14 https support microsoft com.png ajouté
Requête relancée
Successfully Submitted! Thank you for reporting your concern to us. We review these submissions very carefully and will take appropriate steps to address this issue. Because of legal and privacy concerns, we may not provide you with any additional updates about this submission. Service Request #: 1440808273 Use this number when communicating with Support about this issue. Please ensure that you can receive e-mail messages from @css.one.microsoft.com. Thank you again for contacting us.
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#6
Mis à jour par Quentin Gibeaux il y a plus de 6 ans
Dear Quentin Gibeaux Please note that your ticket number is in the subject line of this mail. 62.210.101.52 & #xD & #xA 62.210.101.106 & #xD & #xA 195.154.56.24 & #xD & #xA 212.83.135.186 & #xD & #xA 5.39.92.91 & #xD & #xA 88.191.250.11 & #xD & #xA 195.154.56.24 Note: Errors are unlikely, however, if an error is indicated, please resubmit the specific IP or IP range. Thank you, Outlook.com Deliverability Support Please do not reply to this message as it is from an unattended mailbox. Any replies to this email will not be responded to or forwarded. This service is used for outgoing emails only and cannot respond to inquiries.
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#7
Mis à jour par Quentin Gibeaux il y a plus de 6 ans
Dear Quentin Gibeaux We need additional information to investigate IPs that you submitted to our system: IP/IP Range 62.210.101.52 & #xD & #xA 62.210.101.106 & #xD & #xA 195.154.56.24 & #xD & #xA 212.83.135.186 & #xD & #xA 5.39.92.91 & #xD & #xA 88.191.250.11 & #xD & #xA 195.154.56.24 Unfortunately, your ticket was incorrectly routed. Please use the following link to resubmit your request: http://go.microsoft.com/fwlink/?LinkID=614866&clcid Providing accurate and complete information in this form is critical for us to fully investigate the issue. Thank you, Outlook.com Deliverability Support
J'abandonne… (pour l'instant)
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#8
Mis à jour par Quentin Gibeaux il y a plus de 6 ans
Successfully Submitted! Thank you for reporting your concern to us. We review these submissions very carefully and will take appropriate steps to address this issue. Because of legal and privacy concerns, we may not provide you with any additional updates about this submission. Service Request #: 1440817001 Use this number when communicating with Support about this issue. Please ensure that you can receive e-mail messages from @css.one.microsoft.com. Thank you again for contacting us.
Relancé avec l'alias mail april de PoluX
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#9
Mis à jour par Quentin Gibeaux il y a plus de 6 ans
- Assigné à changé de François Poulain à Quentin Gibeaux
- Version cible changé de Backlog à Septembre 2018
(April) root@mail:~# echo test qgull|mail -r fpoulain@april.org -s test fpoulain_amie@hotmail.com #Dans les logs : Sep 21 12:17:05 mail postfix/smtp[23903]: 8B4A41151: to=<fpoulain_amie@hotmail.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=1.3, delays=0.25/0/0/1.1, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as 9A479110E) Sep 21 12:17:06 mail postfix/smtp[23908]: 9A479110E: to=<fpoulain_amie@hotmail.com>, relay=hotmail-com.olc.protection.outlook.com[104.47.9.33]:25, delay=0.75, delays=0.2/0/0.27/0.28, dsn=2.6.0, status=sent (250 2.6.0 <20180921101704.8B4A41151@vip.april.org> [InternalId=25142738586502, Hostname=VE1EUR03HT150.eop-EUR03.prod.protection.outlook.com] 8233 bytes in 0.102, 78.125 KB/sec Queued mail for delivery)
Ça a l'air résolu
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