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Anomalie #4628

[Chapril admins-auto] SMART error (ErrorCount) detected on host: coon

Ajouté par Christian P. Momon il y a plus de 3 ans. Mis à jour il y a plus de 3 ans.

Statut:
Fermé
Priorité:
Normale
Assigné à:
Christian P. Momon
Catégorie:
-
Début:
04/08/2020
Echéance:
% réalisé:

0%

Temps estimé:

Description

Le 02/08/2020 à 05:51, root a écrit :

[Chapril admins-auto] SMART error (ErrorCount) detected on host: coon
This message was generated by the smartd daemon running on:

   host name:  coon
   DNS domain: chapril.org

The following warning/error was logged by the smartd daemon:

Device: /dev/sdb [SAT], ATA error count increased from 0 to 3

Device info:
ST4000NM0245-1Z2107, S/N:ZC112AD3, WWN:5-000c50-0a1e23b6e, FW:SS03, 4.00 TB

For details see host's SYSLOG.

You can also use the smartctl utility for further investigation.
Another message will be sent in 24 hours if the problem persists.

Question : c'est grave docteur ?

Historique

#1

Mis à jour par Laurent POUJOULAT il y a plus de 3 ans

Tu as la sortie de
smartctl -a /dev/sdb ?

ATA error c'est un problème de com sur le bus donc: soit:
- le contrôleur SATA coté serveur
- le cable
- l'électronique du disque
- un ion de l'espace (ça arrive)

On devrait aussi avoir une trace au niveau kernel dans le syslog

#2

Mis à jour par Laurent POUJOULAT il y a plus de 3 ans

=(^-^)=root@coon:~# smartctl -a /dev/sdb
smartctl 6.6 2017-11-05 r4594 [x86_64-linux-4.19.0-10-amd64] (local build)
Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     ST4000NM0245-1Z2107
Serial Number:    ZC112AD3
LU WWN Device Id: 5 000c50 0a1e23b6e
Firmware Version: SS03
User Capacity:    4 000 787 030 016 bytes [4,00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Rotation Rate:    7200 rpm
Form Factor:      3.5 inches
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-3 T13/2161-D revision 5
SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Tue Aug  4 09:52:39 2020 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
                                        was completed without error.                                                                                                          
                                        Auto Offline Data Collection: Enabled.                                                                                                
Self-test execution status:      (   0) The previous self-test routine completed                                                                                              
                                        without error or no self-test has ever                                                                                                
                                        been run.                                                                                                                             
Total time to complete Offline 
data collection:                (  567) seconds.
Offline data collection
capabilities:                    (0x7b) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        Offline surface scan supported.
                                        Self-test supported.
                                        Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine 
recommended polling time:        (   1) minutes.
Extended self-test routine
recommended polling time:        (1632) minutes.
Conveyance self-test routine
recommended polling time:        (   2) minutes.
SCT capabilities:              (0x50bd) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   083   064   044    Pre-fail  Always       -       180893571
  3 Spin_Up_Time            0x0003   095   095   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       8
  5 Reallocated_Sector_Ct   0x0033   100   100   010    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000f   096   060   045    Pre-fail  Always       -       3851226763
  9 Power_On_Hours          0x0032   068   068   000    Old_age   Always       -       28035 (224 68 0)
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       7
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   097   097   000    Old_age   Always       -       3
188 Command_Timeout         0x0032   100   100   000    Old_age   Always       -       0
189 High_Fly_Writes         0x003a   100   100   000    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   060   054   040    Old_age   Always       -       40 (Min/Max 24/46)
191 G-Sense_Error_Rate      0x0032   077   077   000    Old_age   Always       -       46825
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       87
193 Load_Cycle_Count        0x0032   100   100   000    Old_age   Always       -       1653
194 Temperature_Celsius     0x0022   040   046   000    Old_age   Always       -       40 (0 22 0 0 0)
195 Hardware_ECC_Recovered  0x001a   052   004   000    Old_age   Always       -       180893571
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       28016 (172 39 0)
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       167121156815
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       303767135573

SMART Error Log Version: 1
ATA Error Count: 3
        CR = Command Register [HEX]
        FR = Features Register [HEX]
        SC = Sector Count Register [HEX]
        SN = Sector Number Register [HEX]
        CL = Cylinder Low Register [HEX]
        CH = Cylinder High Register [HEX]
        DH = Device/Head Register [HEX]
        DC = Device Command Register [HEX]
        ER = Error register [HEX]
        ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 3 occurred at disk power-on lifetime: 27983 hours (1165 days + 23 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 53 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 80 ff ff ff 4f 00  22d+15:10:00.626  READ FPDMA QUEUED
  60 00 80 ff ff ff 4f 00  22d+15:10:00.626  READ FPDMA QUEUED
  60 00 80 ff ff ff 4f 00  22d+15:10:00.625  READ FPDMA QUEUED
  ea 00 00 00 00 00 a0 00  22d+15:10:00.624  FLUSH CACHE EXT
  ea 00 00 00 00 00 a0 00  22d+15:10:00.624  FLUSH CACHE EXT

Error 2 occurred at disk power-on lifetime: 27983 hours (1165 days + 23 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 53 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 80 ff ff ff 4f 00  22d+15:09:57.381  READ FPDMA QUEUED
  60 00 80 ff ff ff 4f 00  22d+15:09:57.380  READ FPDMA QUEUED
  60 00 80 ff ff ff 4f 00  22d+15:09:57.380  READ FPDMA QUEUED
  60 00 80 ff ff ff 4f 00  22d+15:09:57.380  READ FPDMA QUEUED
  60 00 80 ff ff ff 4f 00  22d+15:09:57.380  READ FPDMA QUEUED

Error 1 occurred at disk power-on lifetime: 27983 hours (1165 days + 23 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 53 00 ff ff ff 0f  Error: UNC at LBA = 0x0fffffff = 268435455

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 00 80 ff ff ff 4f 00  22d+15:09:54.102  READ FPDMA QUEUED
  60 00 80 ff ff ff 4f 00  22d+15:09:54.102  READ FPDMA QUEUED
  60 00 80 ff ff ff 4f 00  22d+15:09:54.102  READ FPDMA QUEUED
  60 00 80 ff ff ff 4f 00  22d+15:09:54.102  READ FPDMA QUEUED
  60 00 80 ff ff ff 4f 00  22d+15:09:54.102  READ FPDMA QUEUED

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%     14836         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

#3

Mis à jour par Laurent POUJOULAT il y a plus de 3 ans

Bon, au vu du rapport smart en fait ce n'est pas une "vraie" ATA communication error. Juste une erreur UNC (uncorrectable) sur la lecture d'un secteur précis. Sur un disque aussi gros, ça peut arriver de temps en temps sans prêter à conséquence (sinon il y aurait des indication de réallocation, et une erreur dans le syslog). Donc je pense qu'il ne faut pas trop s'inquièter si ça ne se reproduit pas trop souvent, auquel cas ce serait une indication de la dégradation du disque.

#4

Mis à jour par Christian P. Momon il y a plus de 3 ans

  • Statut changé de Nouveau à Résolu
  • Assigné à mis à Christian P. Momon

D'accord pour dire que ce n'est pas alarmant. À voir si ça se répète trop souvent. Donc fermeture du ticket.

#5

Mis à jour par Christian P. Momon il y a plus de 3 ans

  • Statut changé de Résolu à Fermé
#6

Mis à jour par Christian P. Momon il y a plus de 3 ans

  • Version cible changé de Backlog à Sprint 2020 été

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